Shipping and Return Policy
Returns and Exchanges:
If you're unsatisfied with your purchase, please contact me within 30 days of receiving your order to discuss your issue. Items must be returned in their original condition, and return shipping costs are the customer's responsibility and are non-refundable. Refunds will be issued for the item’s price, excluding shipping fees. Your satisfaction is my top priority. If we made an error, we'll do everything we can to make it right. We greatly appreciate your continued support!
Shipping Policy:
Order Processing
Orders are typically processed within 1-3 business days from the date of purchase. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Methods and Costs
We offer standard and expedited shipping options within the continental U.S. Shipping costs are calculated based on the weight, dimensions, and destination of the package. These costs will be displayed at checkout before you finalize your purchase.
Delivery Timeframes
Standard Shipping: 5-7 business days within the continental U.S.
Expedited Shipping: 2-3 business days within the continental U.S.
Delivery times are estimates and may vary due to factors such as weather, holidays, or carrier delays. We are not responsible for delays caused by these factors.
Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and, if necessary, provide a replacement or refund.
Contact Us
For any shipping-related questions, please reach out to us via email. We’re here to help ensure your order arrives safely and on time!